Klinio App Review UK (2026)

Diabetes management app with meal plans - but concerning billing practices overshadow the features

Trustpilot 2.6 ★
Reviews 1,374
Price ~£68/3mo
Best For Type 2 diabetes
Important Warning: Despite 53% 5-star reviews, Klinio has a troubling 22% 1-star rating on Trustpilot. The overwhelming complaint is unauthorised charges and subscription difficulties. Multiple users in 2025 report being charged after cancellation, unexpected renewals, and refund refusals. Proceed with extreme caution.

What is Klinio?

Klinio is a diabetes management app designed to help people with type 1, type 2, and prediabetes manage their condition through diet and lifestyle changes. Developed by Kilo Health (a Lithuanian company), it was previously called "Diabetes Solutions" before rebranding.

The app provides personalised meal plans, blood glucose tracking, and workout suggestions tailored to diabetic needs. It starts with a quiz to assess your situation and goals.

What Klinio Offers

  • Personalised Meal Plans: Over 45,000 recipes designed for diabetics
  • Quick Recipes: Most meals take 15-20 minutes to prepare
  • Blood Glucose Tracking: Log glucose levels and HbA1c
  • Shopping Lists: Categorised weekly grocery lists
  • Home Workouts: 5-15 minute exercise routines, no equipment needed
  • Progress Tracking: Weight and vital monitoring
  • Swap Ingredients: Replace foods you don't like or are allergic to

Klinio Pricing UK

  • 3-Month Plan: Around £60-68
  • 6-Month Plan: Around £80-90 (estimated)
  • No Free Trial: Payment required after quiz

Pricing is revealed after completing the quiz, and varies based on your answers. There's no meaningful free version.

Billing Red Flags: Trustpilot is filled with alarming reports: "They charged me again in March 2025 after I cancelled in November 2024." Another user stated: "They auto-billed my credit card again. Reached out and they cancelled my account but refuse to refund." Multiple people report being charged without ever completing signup.

Does Klinio Work for Diabetes?

Healthline notes that "Klinio may be effective for weight loss and blood sugar management because it promotes low calorie meal plans. But it can be very restrictive and may be too low calorie to sustain long term."

Crucially, "there's no specific research that confirms the effectiveness of Klinio for diabetes management." The app provides generic diabetes-friendly eating advice - helpful, but not personalised medical guidance.

For type 1 diabetes specifically, one dietitian review noted it's "far too complex to manage via an app, especially one that's not personalised and directly linked to your doctor."

Pros & Cons

Pros

  • Large recipe database (45,000+)
  • Quick meal preparation
  • Ingredient swapping
  • Organised shopping lists
  • Blood glucose logging
  • 53% give 5 stars

Cons

  • 22% 1-star reviews
  • Widespread billing complaints
  • Charges after cancellation
  • No clinical research backing
  • Potentially too restrictive
  • No true free trial

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What Real Users Say

Klinio has 2.6/5 on Trustpilot UK from 1,374 reviews. The split: 53% 5-star, 20% 4-star, 4% 3-star, 1% 2-star, 22% 1-star.

"I keep canceling and nothing happens. They keep charging me." - Trustpilot UK, 2025
"They are a scam! I paid for a 1 week trial and that was what I thought was the end of it - but no, next I have 2 more deductions." - Trustpilot UK, 2025
"Good customer support, very prompt to get back to me." - Trustpilot UK (5 stars)

What positive reviewers say: Easy to navigate, good recipe variety, helpful meal structure

What negative reviewers say: Unauthorised charges, cancellation ignored, refunds denied

Who Klinio Is For

Type 2 Diabetics

Looking for structured meal plans.

Prediabetics

Wanting dietary structure to prevent progression.

Quick Cooks

15-20 minute recipes suit busy schedules.

Risk-Tolerant Users

Willing to carefully monitor billing.

Who Should Look Elsewhere

  • Type 1 diabetics: Management too complex for generic app advice
  • Free app seekers: No meaningful free version
  • Payment-wary users: Billing issues are too widespread to ignore
  • Those needing clinical backing: No research supports effectiveness

The Bottom Line

Klinio offers potentially useful diabetes management features - a large recipe database, blood glucose tracking, and quick meal plans. Over half of users rate it positively and find value in the structured approach.

However, the billing issues are severe. A 22% 1-star rate is alarming, and the complaints aren't about app functionality - they're about being charged after cancellation, unexpected recurring payments, and refund refusals. These are consistent patterns across hundreds of reviews.

If you want diabetes meal planning help, consider working with an NHS dietitian or exploring free resources first. If you do try Klinio, use a virtual card with spending limits, document everything, and set multiple calendar reminders before renewal.

Our verdict: Useful concept, dangerous subscription practices. Approach with extreme caution.

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