Fitbit App Review UK (2026)

The original fitness tracker ecosystem - now owned by Google, with Premium features for subscribers

App Store 4.3 ★
Free App Yes
Premium £7.99/mo
Best For Fitbit owners
Quick Verdict: Fitbit remains a solid fitness tracking platform with a good free app and optional Premium subscription. Now owned by Google, it's integrating more with Google services. The free version handles basic tracking well, while Premium adds guided programmes, workout videos, and deeper insights. Hardware durability concerns affect Trustpilot ratings, but the app itself works well.

What is Fitbit?

Fitbit pioneered the consumer fitness tracker market and remains one of the most recognised names in wearable fitness. The Fitbit app works with Fitbit devices (and Google Pixel Watch) to track activity, sleep, heart rate, and more.

Google acquired Fitbit in 2021, and from February 2026, new Fitbit devices require a Google account to set up. Existing Fitbit accounts are being migrated to Google.

What Fitbit Offers

  • Activity Tracking: Steps, distance, active minutes, calories
  • Sleep Tracking: Sleep stages, sleep score, and trends
  • Heart Rate: Continuous monitoring and resting heart rate
  • Stress Management: Stress score and relaxation tools (Premium)
  • Workout Videos: On-demand fitness content (Premium)
  • Guided Programmes: Multi-week fitness and wellness plans (Premium)
  • Insights: Personalised tips based on your data (Premium)
  • Food Logging: Basic calorie and water tracking

Fitbit Pricing UK

  • Free App: Basic tracking - steps, calories, sleep basics
  • Premium Monthly: £7.99/month
  • Premium Annual: £79.99/year (saves ~£16)
  • Free Trial: 6 months free with new Fitbit device purchase

The free version is sufficient for basic activity tracking. Premium adds value through workout videos, guided programmes, and deeper analytics - but it's optional.

Free vs Premium

The free Fitbit app tracks the basics: steps, distance, calories burned, sleep duration, and active minutes. You get your daily stats, can log food and water, and see basic trends.

Fitbit Premium adds:

  • Detailed sleep analysis with Sleep Profile
  • Daily Readiness Score (how recovered you are)
  • 200+ workout videos
  • Guided programmes (running, meditation, etc.)
  • Advanced insights based on your data
  • Games and challenges

Whether Premium is worth it depends on how much you'll use the workout content and deeper insights. The 6-month free trial with new devices lets you evaluate properly.

Pros & Cons

Pros

  • Established ecosystem
  • Good free version
  • Wide device compatibility
  • Premium workout content
  • Works on iOS and Android
  • Google integration improving
  • Social features and challenges

Cons

  • Device durability complaints
  • Google account now required
  • Food database not as good as dedicated apps
  • Premium needed for best features
  • Customer service concerns
Note on Trustpilot Ratings: Fitbit's Trustpilot rating (now under Google Store) is low at 1.3 stars. However, most complaints relate to device durability and warranty issues rather than the app itself. Users report devices failing after 1-2 years and frustrating replacement experiences. If you're evaluating the app specifically, App Store ratings (4.3 stars) may be more relevant.

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What Real Users Say

User feedback is split - app ratings are positive, but hardware and support experiences are mixed:

"The app does what it needs to do. Sleep tracking is good, activity tracking is reliable. I don't pay for Premium and the free version works fine for me." - App Store review
"On my third Fitbit in 4 years because they keep dying. The app is fine but the devices don't last. Customer support was unhelpful when my replacement also failed." - Trustpilot review

What positive reviewers say: Reliable tracking, good sleep data, useful Premium content

What negative reviewers say: Device quality issues, poor warranty support, refurbished replacements

Who Fitbit Is For

Fitbit Device Owners

The app is essential for your Fitbit tracker.

General Fitness Trackers

Solid all-round tracking for activity and sleep.

Workout Video Seekers

Premium has good fitness content library.

Google Ecosystem Users

Integration with Google services improving.

Who Should Look Elsewhere

  • Serious calorie trackers: Dedicated apps like MyFitnessPal have better food databases
  • Non-Fitbit users: Limited value without a Fitbit device
  • Those concerned about durability: Device quality complaints are common

The Bottom Line

Fitbit's app is solid and reliable for fitness tracking. The free version covers the basics well, and Premium adds genuine value if you'll use the workout content and deeper analytics.

The main concerns are around hardware durability and customer service rather than the app itself. Users report Fitbit devices failing after 1-2 years, which is frustrating given the price. The Google acquisition has also introduced account migration requirements.

If you already own a Fitbit device, the app is essential and works well. For new users, consider the hardware concerns alongside the app's features when making your decision.

Our verdict: Good app, questionable hardware longevity. Free version is sufficient for basics.

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